Equality and diversity
At Genesis we are committed to promoting a culture of inclusion
where diversity is valued and respected.
We believe that our success in delivering excellent services
that are accessible to and tailored to our customer need is
dependent on our ability to recruit and retain a workforce that
reflects the diversity of our customers. We want all our people to
perform at their absolute best regardless of their gender,
ethnicity, national origin, sexual orientation, religion or belief,
culture, disability, background or life experience.
We believe that:
- A workforce that is representative of the communities within
which we work will help us to create an environment where everyone
can be themselves.
- That because some people are more likely to face barriers when
applying for jobs and we are determined to be an organisation that
has fair and open recruitment practices. This will help us to find
the best people for the job to deliver excellent services
- To support the business to operate efficiently we need to
develop all of our people to ensure that they perform at their best
and will develop tailored learning and development where it is
- Offering benefits such as flexible working will support work
life balance for all of our people
- Consultation with our customers and staff will help to identify
the deliver the right services efficiently
- Diversity and inclusiveness needs to be embedded across the
organisation into all our systems, processes and culture to truly
achieve our ambition to be a leader in the field of diversity
- We need clear goals and objectives to help us assess our
progress but also to be transparent about how we are
- It is important to carry out diversity impact assessments on
all policies and functions. If you would like to see a copy please
To help us to achieve our goals we have a Diversity and
Inclusion strategy, which is overseen by our Diversity Committee.
This comprises of Genesis Board Members and one external
independent adviser. Our Executive Team Champion is the Executive
Director Governance and Compliance who works with the Head of
Diversity and Inclusion to deliver the strategy. We believe that
leadership on diversity is one of the key elements of success in
this area of work.
To find out more about what we are doing in different areas of
diversity and inclusion please
go to our Diversity and Inclusion Strategy.
Equality impact assessments
We carry out equality impact assessments (EIAs) on all policies
and functions. If you would like to see a copy of an EIA, please
Business Case for Gender Equality at
Gender equality has been a priority area for us because like
many housing organisations 60% of our workforce is female but this
figure has not been reflected at senior management level. 60%
of our customers are also female and visible leadership by women as
key decision makers is important to our business as they bring with
them specific knowledge and understanding that helps us to get our
services right first time for all our customers.
What have we done to increase awareness of gender
equality and improve opportunities for women?
To ensure that we continue this progress we
recognise that it is important for us to grow the talent of our
female staff as potential future leaders of the organisation.
To help us to do this we have in place a number of initiatives,
- Implementing learning
programmes for women to develop the skills and confidence to
challenge the barriers that they face in the workplace
- Having in place workplace
practices, such as flexible working to support all our staff to
balance work and life
- A mentoring scheme to help
staff develop their careers and improve performance 80% of mentees
are women (40% are Black, Asian & Minority Ethnic women)
- We are working on developing
an inclusive culture and in 2012 we were finalists in Opportunity
Now’s Inclusive Culture Award for diversity and inclusion training
for our leadership teams.
- We have in place
a diversity and inclusion module for all staff which is one of our
most popular learning experiences on the induction programme.
In our most recent staff survey:
- 84% of staff (84% women, 87% men) agree that the organisation
is committed to the promotion of equality and diversity in
- 49% of staff (50% women, 50% men) believe there are
opportunities for them to develop their career at Genesis (please
note we are going through a major transformation at the moment
which may affect the outcome of this question, however there is no
- 63% of staff are happy with the balance between their work life
and personal life (67% women, 60% men)
These outcomes demonstrate that Genesis has a strong commitment
to equality and inclusion and this is recognised by and impacts
upon both men and women in the organisation. The work of the
organisation on gender equality has achieved national recognition
as a finalist in two high profile awards schemes specifically for
transparency on gender equality, developing an inclusive culture
and leadership on diversity.