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  4. The Genesis Way - A journey of change

Our Journey

Following the group merger in 2011, and with a focus on building consistency and reliability, and a service customers, residents and partners can trust, the Genesis Way programme was devised to transform the organisation. We started a journey to position ourselves for the future as a modern, agile provider of housing and related services.

The highly successful Genesis Way programme ended in 2014, realising £19million in savings for the business, but our journey doesn’t stop there.

Genesis has always been about more than bricks and mortar. It is absolutely clear that maintaining social housing will remain crucial to what we do, however the sector and the provision of homes will need to change in the years ahead. Reflecting this understanding, our Corporate Strategy 2015-20, sets our high level objectives for the next five years.

We own some 16,000 social/affordable rent homes; we have a large care and support division providing homes and services to 3,500 very vulnerable people; and we are the largest provider of temporary housing, working with local authorities to house homeless households. Such activities remain at the very heart of who we are and what we do.

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