Tackling ASB – making a report

Last updated - 6 November 2017

Anti-social behaviour (ASB) can have a serious impact on the lives of our residents and we want to be able to deal with reports effectively and appropriately.

Making a report – what we need to know

When you report an incident of ASB please tell us:

•             Who you are

•             Where you live

•             Your contact details

•             Whether it was you who was affected or whether you are contacting us on behalf of someone else

•             If you have contacted any other organisations about the incident like the police or (in the case of excessive noise) a Council’s Noise Service (environment team).

Also:

•             Stick to the facts

•             Do not exaggerate

•             Do not claim to have seen or heard anything unless you have done so first-hand

•             Try to be objective at all times even though you might feel anxious or emotional

•             Tell us if you have ‘hearsay’ evidence that we can use in our investigations.