ARCO - our trade body
ARCO - Setting Standards for Retirement Communities
ExtraCare's Mission is to 'give older people an independent,
safe and secure future in a network of inspirational communities' -
a lifestyle quite different from that offered by the traditional
care or nursing home.
With this in mind, ExtraCare has got together with 26
like-minded organisations to form the Associated Retirement Community Operators
(ARCO), an influential trade association representing more than
400 retirement communities across the UK.
So, what will ARCO achieve?
ARCO will raise awareness of the retirement community model
amongst older people and the wider public across the UK. It also
wishes to ensure that policy makers fully understand the ways in
which this type of housing provision can meet the lifestyle, health
and social care needs of our ageing population.
ARCO seeks to promote confidence in retirement communities,
ensuring that all members are providing a high quality service to
their residents. To this end, all ARCO-registered schemes have to
adhere to the standards laid out in a Consumer Code (see
ARCO members want to increase the volume and quality of
expertise within the sector and share this with members,
continually investing in research to better understand and promote
the social and economic value of retirement communities.
ARCO's Code of Conduct
The ARCO Consumer Code sets out the standards expected by its
member organisations. It provides a benchmark for good practice
within the housing-with-care sector. This Code therefore states
what ExtraCare residents can expect of the Charity. The Consumer
Code will be displayed in every ExtraCare location and available
from local staff teams on request.
You can also read the Code and find
out more about ARCO's work
Read the ARCO