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Leaseholder information

Welcome to the Leasehold section of our site where we provide customers with the ability to access our range of leasehold services. We aim to enhance customer experience through informative, user friendly and up to date information.

At Genesis, we want to make sure that our services meet the needs of all the customers. We aim to define and design a long lasting customer experience through our range of tailor-made leasehold services with our simplified and user-friendly approach.

Genesis currently own or manage approximately 7,000 Shared Ownership, 100% Leasehold and Retirement Leasehold Schemes for the Elderly.

Whether you want to apply to extend your lease, enquire about home improvements, pay your rent, service charges and ground rent, report communal repairs or make enquiries on building insurance, you will find the relevant information to these services within our pages.

Our Leasehold Services Advisors provide effective; customer focused and result oriented leasehold management services to Genesis customers. The team will provide useful advice on your rights and responsibilities as a leaseholder and also administer all lease related transactions. 

Thank you for taking the time to visit our site.

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