Call centre volunteer

• East or West London
• 2 - 14 hours per week
• Full training provided
• Expenses paid

This is a excellent opportunity to gain first hand experience of working in a busy call centre within a large Housing Association.

The role is to be the first point of contact for residents’ queries and requests related to repairs, housing management and any other services managed by the customer contact centre.  You will provide a high quality customer service that meets or exceeds standards set by Genesis Housing Association.

Download the full role profile (pdf)