Contact us
Genesis' Contact Centre staff are available from
8am to 6pm to speak to residents and customers and 24
hour call support for emergency repairs. If you would like to
report a gas leak, please call 0800 111 999
If you would like to log a repair online,
click
here. Please note we are currently not able to
receive repairs logged on a smartphone or tablet, and are working
to resolve this situation for customers and
residents.
If you have any questions or comments about Genesis you can
complete a webform, and a member of staff will contact you
shortly.
LOG A
REPAIR ONLINE
LEAVE A COMMENT OR FEEDBACK
Office locations
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192 Willesden High Road - general needs
residents
192-196 Willesden High Road
London, NW10 2PB
Opening times: Monday to Friday 09:00 to 17:00
|
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Olympic office - temporary housing
residents
3rd floor, 8 Fulton Road
Wembley, HA9 0TB
Opening times: Monday to Friday 09:30 to 17:30
|
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Claughton Road - general needs residents
2A Claughton Road
London, E13 9PN
Opening times: Monday to Friday 09:00 to 17:00
|
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421 Harrow Road
London
W10 4RE
Telephone: 033 3000 3000
Opening times: 10:00 to 15:00
|
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Head office
Capital House, 25 Chapel
Street
London, NW1 5DT
Telephone (corporate enquiries): 033 3000 5000
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View
large map
Media
enquiries
If you are a journalist with a media enquiry
please contact us on 0207 563 0029 (9.00am to 5.30pm Monday to
Friday) or email communications@genesisha.org.uk.
Out of normal office hours, please call 07738 458 566.