Compliments, comments and complaints
We aim to provide a high quality of service in all areas of
work. However, there may be times when you are not happy - use the
form below to let us know. Download
our complaints procedure (pdf).
Hopefully, you won't just want to complain about our services -
you may want to say thank you for something we got right.
So we also want to hear from you if you have something good to
say about our services too. Compliments are a useful learning tool;
they help us replicate good practice throughout Genesis.
Please use the form below to give us your feedback.