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  1. Home
  2. Residents

Residents

Genesis manages homes across London and the east of England but we are about much more than just bricks and mortar. We believe in providing our residents with the highest quality services to build a brighter future for themselves and their families.

You can find information on these pages on:

My home

  • Log a repair
  • Insurance
  • Rehousing
  • Sales
  • Lettings and Allocations
  • Energy bill discounts
  • Parking permits
  • HomeBuy
  • Resident handbooks

Get involved

  • Resident Board members
  • Scrutinising our services
  • Improving service charges
  • Gas service monitoring forum
  • LGBT forum
  • Design panel
  • Latest news
  • Residents magazine
  • Residents report 2011

My rent and service charge

  • Pay rent or service charge
  • How is my rent set
  • SeeMyData
  • Request a new rent card
  • Claiming benefits
  • Improvements to service charge
  • FAQs

Care and support services

  • Support for older people
  • Mental health support
  • Homeless support
  • Learning disabilities support
  • Supporting vulnerable tenants

Leaseholders and key workers

  • Leasehold retirement housing
  • Key places
  • Need a repair

    Request a repair to your home

  • Report

    Experiencing anti-social behaviour?

  • Feedback

    Compliments, comments, complaints

  • Jobs at Genesis

    Search for jobs here

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© Genesis Housing Association 2011