Woodberry Down is our largest regeneration project and will see
the completion of around 4,600 new
homes as well as community facilities, schools and
business units, on the estate in Hackney over the next 20
years. The development is being delivered in partnership
with Berkeley Homes Ltd and Hackney Council.
We work closely with local
residents to make sure we build the homes and facilities that
are best for them, transforming Woodberry Down together. The
regeneration scheme is the essence of what Genesis represents,
putting residents at the heart of our business. We have developed a
coordinated and extensive social regeneration programme to help
provide new opportunities for residents to build better
Already the scheme has won and been
shortlisted for many housing awards, and it continues to be
recognised for being a unique approach to regeneration, delivering
high quality homes and social regeneration.
Find out more
A Thriving Community
Genesis have developed a social regeneration
strategy which sets out how we will work with local
organisations to create a strong, thriving and happy
community on Woodberry Down.
Manor House Development
Manor House Development Trust (MHDT) is a
charitable social enterprise based at The Redmond Community Centre.
Since 2007, MHDT have worked in partnership with Genesis and other
local organisations, community services in Woodberry Down to
deliver various projects. Their vision is to help
deliver community services which create lasting benefits for the
MHDT is the organisation identified as the
vehicle to drive forward the economic and social regeneration for
the neighbourhood. Genesis works closely with MHDT to ensure
that this area of work continues to flourish and is sustainable in
the long term.
Manor House Development Trust manage the
Redmond Community Centre and offer a range of services for
the local community and residents, including:
- Hire the centre
- Attend a wide range of free classes, training
courses and community events
- Volunteer with a number of local
- Use of the Woodberry Down Library
- Hire the ‘Wheely Tots bike’ for free
In addition, the Redmond Community Centre has
its very own pop-up Community Café, which offers affordable food
and drink at set times during the week.
The Redmond Community Centre, Kayani Avenue, London, N4 2HF
Call: 020 8802 7580 or email: firstname.lastname@example.org
Visit our website where you can sign
up to our Newsletter www.mhdt.org.uk
Follow us @mhdtcommunity or find us on
Opportunities for local residents
Enterprise, Employment & Training
Genesis is committed to helping our residents
find employment. We have a range of support workshops and advice
sessions in your area.
The EET offer
From January 2015, Genesis and
Manor House Development Trust (MHDT) have partnered to launch
the Enterprise, Employment and Training (EET) offer for Woodberry
Genesis is committed to creating employment,
training and apprenticeship opportunities for local people. By
engaging with local residents and assessing their needs, we can
tailor pre-employment support and employment opportunities and
offer volunteering and work experience opportunities to increase
skills and experience. With the local knowledge of MHDT,
Genesis will work with service providers to fulfil this
Genesis and MHDT are working with local
service providers including The London Wildlife Trust, Hackney
Learning Trust, Enterprise Cube, Beyond Business and more, to
maximise the enterprise, employment, training and volunteering
opportunities available to local residents.
Whether you are employed, unemployed, or
seeking opportunities to train or learn, contact WoodberryDown@genesisha.org.uk
Genesis Business Launchpad
Genesis runs a successful Enterprise
Development programme to help residents turn their business dreams
into reality. This programme is for Genesis residents with a
business idea and the passion to succeed but are not
sure how to start.
Genesis has partnered with the Enterprise Cube
and Beyond Business to provide a one to one support to
those who are starting their business. This includes
support to create a business plan, advice on how to register
your business, marketing and more. more.
For more information and to register your
interest, email – email@example.com
Volunteering is a great way to gain skills and
experience, give something back to your local community, entry to
employment and to meet new people. Opportunities can be for one off
events or long term roles.
Woodberry Down also has an onsite office with Genesis staff
available to assist with housing management queries related to a
wide range of issues including your tenancy, parking, reporting
anti-social behaviour and estate services.
Genesis residents can contact the team via a Freephone service
available at reception. The Freephone allows you to speak to (or
see) a member of staff depending on the nature of the query.
The onsite team is also available to help you to report a repair
or lodge a formal complaint should you need assistance, but as
these must be logged with the contact centre or central support
teams to ensure the appropriate action is taken, involving the
on-site team may delay resolution of the issue. The target response
time will also start from when the relevant team, for example the
contact centre in relation to a repair, logs the information.
Our onsite office hours are Monday to Friday
- Monday: 9am - 12pm (Open), 12pm - 5pm (Calls only)
- Tuesday: 9am - 5pm (Open)
- Wednesday: Calls only
- Thursday: 9am - 5pm (Open)
- Friday: 9am - 5pm (Open)
You can drop in or call directly on 020 7563 0442
In exceptional circumstances the office may also be closed at
different times than those listed above, residents will be notified
in advance should this occur. There is a drop in session related to
Income Services on a Tuesday and Friday between 9am-1pm and 2-5pm.
Residents who would like to discuss issues related to paying their
rent and service charges, arrears, housing benefit or other income
related matters can drop into the office at this time. Outside of
this residents are encouraged to contact the Contact Centre.
Reporting anti-social behaviour
report anti-social behaviour to Genesis by phone, email, in
writing or in person. You can also
read our anti-social behaviour policy on our website.
All criminal behaviour should be reported to the police.
We will accept referrals for our Handyman Service via the
on-site office and the details provided above. The Handyman will be
on site every Wednesday and Friday and the service is limited to
day-to-day repair issues that are within his capability. The
service does not in any way include electrical repairs that require
a certified operative to attend to. Examples of the jobs carried
- Bulb changes, inside properties on a discretionary basis for
vulnerable Residents Bulb changes, to all communal areas
- Basic plumbing jobs like isolating water; changing taps
(applicable to properties out of defect period)
- Meter readings for Residents living in blocks that have meters
in locked-up plant rooms that they are not allowed to hold keys
- Basic decoration works as follow-ons after plastering by other
Operatives (applicable to properties out of defect period)
- Picking-up and reporting any other defects or repair issues on
communal areas around the Estate and informing appropriate
- Passing on any jobs that he is called out to do but deems
beyond his capability, so that they are reported to CSAs in Call
Centre and logged appropriately
If you require further information about our Handyman Service
please feel free to make contact with the on-site office who will
be happy to discuss this with you.
With such a large scale, long term development the regeneration
is being delivered in phases. We ensure residents are involved in
the regeneration process, from working with us to develop building
designs through to choosing their new home and helping us identify
which social regeneration projects are priorities for their
Over 740 social rent and shared ownership homes have been
completed and are managed by Genesis, alongside privately
owned homes and the already completed fantastic new community
centre, state of the art academy and new landscaped park created
next to the reservoir.
See the phasing of the regeneration
please download this map (PDF)