Help us improve our services

We put residents at the heart of Genesis Housing Association to help us provide a great service and improve performance. 

By getting involved you can help us understand what matters most to residents and focus our limited resources on making a difference.

The benefits we expect from involving our residents include:

Improved focus of management, staff and financial resources

• Improved performance monitoring
• Less waste
• Better services and performance
• Higher resident satisfaction
• Business development and growth.

We offer many ways to get involved. Join hundreds of other residents who have signed up to help us improve our services by contacting us at mygenesis@GenesisHA.org.uk.

Read our residents report to find out how we are performing at the moment.