My rent and service charge
Genesis aims to charge affordable rents, which goes towards:
- repairing and improving homes
- managing homes
- helping pay back loans used to modernise old homes and build new ones
Your rent is due every Monday. We send you a rent account statement every three months.
Service charges are not the same as rent. They cover the cost of cleaning communal areas and maintaining things such as lights, entry phones and lifts. Your tenancy agreement tells you if you have to pay a service charge.
If you don't pay your rent you could be evicted. If you are having difficulty paying your rent please get in touch with us straight away.
In this section you can: