Registering for MyGenesis
Last updated - 8 February 2018
How to register for the MyGenesis app
Tap on the app for the first time and you'll be taken to a registration screen. You'll need your payment reference, surname, date of birth and postcode to register.
You can find your payment reference on your statement. Please don't use the 16 digit rent card number - it won't work. If you can't find a statement our income team can help you with this.
Enter your details into the correct fields and then click "Register".
Top tip: Entering your date of birth. If you have an android phone, don't scroll back through all the months and years - tap on the year and it'll open a box specific for the years, select your year and you can then choose the month and date. It's much quicker!
When you tap register, you'll be prompted to view and accept our terms and conditions to use the app.
Enter the same four digit number twice - the app is just making sure you typed the right number. Make sure you choose something you can remember, but don't worry if you don't - if you forget your Passcode, just tap Reset.
And that's it! Now you're registered to use the MyGenesis app.