Offers for our Woodberry Down customers 

Last updated - 11 September 2019

What is on offer for our customers on Woodberry Down in Hackney?
Woodberry Down is our largest project. Almost 5,000 new homes will be finished as well as community facilities and schools on the estate over the next 20 years.

The scheme is the essence of what we represent, putting residents at the heart of our business. There has been a lot of investment in social and economic initiatives that will improve the life chances of our customers. Whether you want help finding a job, are interested in volunteering, or you want to start your own business, we can help.
Woodberry Down

Hackney Works

If you are living on Woodberry Down and are looking for a job or an apprenticeship, we can help you. Through our partnership with Hackney Works you can access a free recruitment service run by the Council. Whether you're just starting out, haven't worked for years or you want to change careers, they can advise you. They can find you the most suitable training and help you apply for the jobs that you want.

If you want to know more you can find the Hackney Works Team in their office at The Redmond Community Centre or apply directly through their website:

Evening sessions are available. Please contact the team for dates.

One of our Job Fairs in Woodberry Down

Active Within

We are working alongside Active Within, who supports helping the wellbeing of communities.  

The ‘Lets get Active’ programme is a group of outdoor fitness classes which are free for local residents. Sign up is via their website which means you can manage the classes you attend and your progress in your fitness and wellbeing. Classes include – Yoga, Box Fit, Bootcamp and a walking group. The sessions are for everyone and welcome all beginner.

To sign up and find out more please visit

Or contact Notting Hill Genesis by email on

Yoga at Woodberry Down through the Active Within project

Manor House Development Trust (MHDT) and the Redmond Community Centre

We work with MHDT to make sure are lots of activities and chances for residents to get involved in the community.

They are a social enterprise who makes activities for the community from the Redmond Community Centre which they run. It’s open Monday to Friday, with WiFi access and a local library. MHDT deliver a variety of activities that you can get involved in. These include volunteer placements, community events, healthy cooking projects, activities for young people and lunch clubs to name a few.

Keep up to date with activities by visiting the centre which is located on Kayani Avenue, Woodberry Down or call 020 8802 7580. The centre has rooms available to hire in the week. More information on booking rooms can be found at the centre.

Find out more -



Woodberry Down Library will be open Wednesdays and Thursdays 10am-6pm.

The library will be used for book groups,  library training, library inductions or class visits from local schools outside of these times. 

The phone number for the library is 0208 800 9073 Wednesday and Thursday 10am-6pm


The Redmond Community Centre

Citizens Advice (CA) service

We provide a Citizens Advice Advisor on-site once a week that offers residents free 1-2-1 support to deal with any debt and welfare advice needed.

This service is held every Wednesday from the local office (440 Seven Sisters Road).  If you wish to book an appointment or speak to someone from the CA please call 020 8525 6350 or contact via email on

Or contact Notting Hill Genesis by email on

Citizens Advice Logo

Tutors United

We are working with this social enterprise to deliver afterschool classes for our young residents at our Woodberry Down and Grahame Park schemes.

They provide tutoring for pupils of Years 5 and 6 with programmes to improve English and Maths grades for those moving to secondary school. The tutors are university students that are trained and employed to tutor young people.

You’ll find an overview of the project on their YouTube page.

This service runs on Woodberry Down in Hackney and Grahame Park in Barnet. To find out more please contact

Do I have to be a resident to access the services?

No. If you don’t qualify for any of our services or programmes we will look to refer you to an appropriate service to help support your needs.

There may be some cases where Genesis residents will be prioritised for our programmes if spaces are limited (such as on a training course) and we are over- subscribed.

Will my benefits be affected if I take part in the programmes?

You can participate in our programmes if you are a job seeker, you just have to ensure you still meet the terms of the benefit or tax you are receiving for example, if you receive job seekers allowance you must be actively job seeking and able to go to interviews within 48 hours’ notice.

We can support you if the Jobcentre need to know more about the programme you will be participating in.

Will I be better off financially if I work?

Yes, most of the time you will be better off. One of our team will carry out better off calculations to ensure this is the case for any job you are considering.

If I volunteer, will I get a job at the end of it?

Although we cannot guarantee a paid job at the end of any placement, we will actively work with you to seek paid employment where possible.

Do I have to be a resident to volunteer?

The majority of volunteer placements are aimed at our residents; however we do take a number of external applicants on too. Full requirements for each volunteer placement are tailored to each individual role and we would advise you read the specifications on the role profile.

How many hours can I do as a volunteer or do I have to do a full week?

Volunteering hours are flexible and in most cases, your hours can be discussed with the manager recruiting the volunteer.

If you are unemployed and in receipt of benefits, we would advise you talk to your job centre adviser as there may be a cap on the number of hours you are allowed to volunteer.

How long will it take for me to get a job?

This depends on your individual circumstances, how job ready you are, and if you are successful at a job interview.

We can support you with becoming job ready much quicker and we can prepare you for an interview to increase your chances of success. If you stay committed and put in the hard work necessary, we are confident you will find work.

Is there a chance of getting a job if I become a volunteer?

Although we cannot guarantee a paid position to any of our volunteers, we will actively encourage and support you in your search for employment during your time with us.

Can I get advice on my debt?

Yes, better of calculations are carried out for those who require them and in Hackney and Barnet we also have Citizens Advice open to local residents where debt advice can be sought.

How can I register on one of your programmes?

You can fill in and submit a contact form by clicking this link: ‘contact form’. Once you press ’submit’, the form will be sent directly to us and we will aim to contact you back within 24 hours.

Alternatively you can email us:

I am not at Genesis at present but will be in the future, can I access your services?

Yes you can.

What types of jobs are available?

The aim is to deliver a bespoke service tailored to your individual needs so you will be supported in one or more of the following ways:

  • Finding a job that is suitable for you
  • Achieving selfemployment or starting your own business
  • Assisted with finding an appropriate training course
  • Assisted with finding an ideal volunteering opportunity that will give you invaluable experience

Supported with finding a work experience placement (if you are of secondary school or college age).

What support can I get?

Our support is dependent upon your individual circumstances and we would assess your needs before giving you support. Examples of ways we can support you are:

  • Help you find training
  • Help you get into employment
  • Assistance with starting your own business
  • Advising you on reducing debt
  • Help you find a volunteer placement
  • Help you find work experience
  • Help you access health and wellbeing services
Do I have to pay anything?

Genesis pays for all programmes that support our customers. You will only need to pay for your travel to and from a programme or for childcare if you need it during the time of the programme. 

Support given to look for work, training, volunteering or starting up your own business is totally free to you. What we ask in return is a commitment to take part and turn up to sessions for you to get the best out of the service.